By connecting youth to a case manager that will accompany them from the shelter and into one (or more) of the various housing options available to them, clients and case managers build trust and stability. This centralized method of case management, which follows the tenets of Housing First for Youth, is shown to improve outcomes.

Case managers can help navigate education, employment, housing, life skills, resource connection, mental and physical health support, identity documents, the justice system, family relationships, enrichment activities, life skills, and any other barriers on a young person’s path to success. Over the past 12 months, our team of case managers has assisted over 100 young people in securing stable housing.